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Contact and support communication infrastructure
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Contact Joxicraft

Ready to transform your business with cutting-edge IT solutions? We're here to help with expert consultation and support.

< 2hrs
Average Response Time
24/7
Emergency Support
8/9
Provinces Covered
Multiple Ways to Reach Us

Contact Methods

Choose the contact method that works best for you. We're committed to providing fast, professional responses to all inquiries.

📞

Phone Support

Speak directly with our technical experts

+27 53 010 1113
Mon-Fri 8AM-5PM
📧

Email Support

Get detailed responses to your inquiries

support [at] joxicraft [dot] co [dot] za
24 hour response time
🚨

Emergency Support

Critical issues and system outages

+27 53 010 1113
24/7 Available
💼

Business Hours

Visit our office during business hours

Monday - Friday
8:00 AM - 5:00 PM
Contact Information

Visit Our Office

📍 Office Address

61 Currey Street
Kimberley, Northern Cape
8301
South Africa

📞 Phone Numbers

Main Office:+27 53 010 1113
Emergency:+27 53 010 1113

🕒 Business Hours

Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
24/7 Emergency Support Available

🏢 Office Facilities

Free client parking
Wheelchair accessible
Conference facilities
Technical demonstration room
Coffee and refreshments
High-speed WiFi
Joxicraft office environment

Find Us in Kimberley

Visit our offices for consultations and project planning.

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Contact Form

Fill out the form below and we'll get back to you within 2 hours during business hours.

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Contact Our Team

Ready to transform your telecommunications infrastructure? Let's discuss your requirements.

By submitting this form, you consent to be contacted by Joxicraft regarding our telecommunications services and solutions. We respect your privacy and will never share your information with third parties.

Common Questions

Frequently Asked Questions

Quick answers to the most common questions about our services and processes.

What is your average response time for support requests?

For general inquiries, we respond within 2 hours during business hours. Emergency support is available 24/7 with immediate response.

Do you provide services outside of Northern Cape?

Yes, we provide services across all 9 South African provinces. We have remote capabilities and can deploy teams nationwide.

How do you handle project pricing and quotes?

We provide detailed, transparent quotes based on your specific requirements. Most quotes are delivered within 24-48 hours of initial consultation.

What industries do you specialize in?

We specialize in government, healthcare, mining, education, and general business sectors with tailored solutions for each industry.

Do you offer maintenance and ongoing support?

Yes, we provide comprehensive maintenance packages and ongoing support for all our implemented solutions with various service level agreements.

Still have questions?

Email Us Directly

Ready to Get Started?

Take the first step towards transforming your business with our expert IT solutions.